MyIndici
Patient Portal
Are you registered on the patient portal yet?
MyIndici makes it easier to book appointments, request prescriptions, check lab results and get in touch with our team. Using the MyIndici app or website, you can create a secure login to access your healthcare profile, as well as on behalf of your tamariki.
Prescriptions are now cheaper if requested on the patient portal.
If you send a prescription request via the portal, the charge is $10, versus $15 when requesting in-person or over the phone.
Already registered?
Want to sign up? Fill in the form below & we will send you a temporary password to create your account.
Activate MyIndici
Request a Prescription
Book an Appointment
See more helpful video tutorials here.
Download the app:
Or access the patient portal through the web version here: https://patientportal.myindici.co.nz/
Having issues with the patient portal? Try these quick tips:
Registration issues:
If you’re seeing messages like:
“Email address or password is not valid”
“The user has no access to visit application”
Try these tips:
Use Google Chrome
MyIndici works best with Chrome. Other browsers may cause errors.
In New Zealand?
MyIndici registration only works within New Zealand. If you’re overseas, you won’t be able to register.
Click the Email Link Directly
Always click the link directly from the registration email. If it’s expired, let us know and we’ll send a new one.
Double-Check Your Details
Your name, date of birth, and email must exactly match what we have on file.
Be careful when copying your temporary password—extra spaces can cause login errors.
View Password While Typing
Click the ️(eye) icon to view your password as you type it in.
Clear Your Browser Cache
Sometimes your browser needs a refresh. Clear the cache and try again.
Try a Desktop or Laptop
Having trouble on your phone? Try registering on a larger screen.
Check Your Phone’s Font Size
If content is missing or cut off, reduce your device’s font size.
Can’t Select Your Birthdate?
Click the year at the top of the calendar to scroll quickly.
Shared Email Addresses
Each MyIndici account must have a unique email address.
Even if a family member is using a different clinic, only one registration per email is allowed for privacy reasons.
Link Your Children
Once your account is active, let us know if you’d like to link your children.
We can enable access to their information via the Family & Whānau section in your portal.
Can’t Update Personal Details?
You can only edit certain information within the portal.
If anything looks incorrect, please contact us and we’ll update it for you.
Still Having Trouble?
If you’ve tried all of the above and you’re still stuck:
Email reception@maraenuimed.co.nz
Let us know what’s happening, and we’ll be happy to help.
We may reset your registration and send you a fresh link and password.